Ring Doorbell Night Vision Not Working

Open the ring app.

Ring doorbell night vision not working.

The microphone on the ring doorbell may not be enabled and therefore you will not be able to receive and hear any sound. Not ringing your existing internal doorbell correctly. All i have done is turned on the porch light during the night and turned on the color night vision in video settings. It activates the night vision based on how dark it is as the night vision will not activate if there is sufficient light in the doorbell s view.

Therefore ensure that the microphone has been enabled on the device by going to the ring doorbell app and toggling the microphone button. If night vision is not coming on even when covering the lens area on the doorbell please try a reset. If this is happening and you suspect that you re having a power issue follow these instructions to access device health. Night vision doesn t work.

Sometimes enough light will allow the lens to adjust without needing to use night vision. If i do a hard reset on my db2 the color at night works for 10 r so seconds then goes off back to night vision and will not work again. You can perform a reset by holding the setup button for 20 seconds. Ring pro works fine for a couple of events and then stops working.

Go to your ring app. It is also possible that if there is a light above the device it is causing too much reflection on the right side stopping the camera from picking up any further with night vision. Now the doorbell will work through the dark hours. Your ring pro requires a power source that supplies a minimum of 16 volts ac.

This makes absolutely no sense to me as there is a front yard light on a pole no more than about 5 yards from the doorbell. Ring pro works fine for a couple of events and then stops working. Please make sure the pro power kit is installed at your chime kit and also check the device health of the doorbell pro to ensure it s power reading is sufficient to operate night vision. Tap the three lines on the top left.

Typically the night vision will always be active at night regardless of if the doorbell is connected to a doorbell circuit or not. To check the voltage of your ring pro. Tap the three lines on the top left. But if night vision is the most important this may not be the best camera for you.

If the ring isn t working for you there are certainly other night vision camera s you can purchase. They may not be as high tech as these amazon s advancements especially with the convenience of an app which you can use from anywhere. If the issue persists you may need to replace the microphone. This is the doorbell 2.

When i first install the doorbell 2 i get color video at night with the porch light on. Low power can certainly be a cause of this. My ring doorbell 720p works perfectly at night in color. I did not cover up the infrared sensors with tape.

It seems there is not enough light that even with the night vision the doorbell is unable to make out anything beyond your front door. Select your ring pro.