If you do have an existing bell you ll need to check that your pro power kit is properly installed.
Ring doorbell pro power kit not working.
Even if your power source supplies 16 volts ac or greater resistance in your wires often due to length or age of the wires can keep ring pro from receiving enough power to function.
Ring pro works fine for a couple of events and then stops working.
Install the pro power kit before installing ring pro outside.
In the case of the ring it needs power to be flowing all the time to power itself so the circuit needs to be complete.
Click here to learn more about fixing insufficient power issues.
So i m guessing the power kit bypasses the chime so power can flow all the time.
If you have more than one ring pro it must be installed on a different transformer power.
The pro power kit included with your video doorbell pro is a small device that makes sure that enough power is sent to your ring doorbell to function it s required in order for your ring doorbell to function properly.
If you re powering your ring pro with a doorbell transformer but are not using an internal doorbell you ll need to install a pro power cable.
Follow this simple.
Your ring video doorbell pro is designed to draw power from the same 16 volt ac power transformer as your internal doorbell mechanism.
Night vision doesn t work.
There can only be one ring pro per transformer.
Pro power kit is used to allow ring to get power and be able to ring your mechanical chime for the mechanical chime to ring the power it s cut but ring still needs power.
If your ring video doorbell pro isn t receiving sufficient power it may not function reliably or experience poor video or audio quality.
This article is for owners of pro power kit v2.
What is the pro power kit included with my ring video doorbell pro and how do i install it in my existing bell.
The pro power kit makes sure that enough power is sent to your ring doorbell and is required for your ring doorbell to function.
If you ve been sent a pro power cable for the purpose of bypassing your doorbell visit this article for instructions.
Problems can arise however when a doorbell mechanism draws so much power that there s not enough left over to power your ring video doorbell pro.
Not sure how they are doing but does not always work my ring start resetting but disabling the mechanical chime in software fixed the problem.