I just installed a ring pro and connected the power kit to 1 of 2 mechanical doorbell chimes in our 1 year old house with a pre existing 16v transformer.
Ring doorbell pro transformer buzzing.
Your ring video doorbell pro requires a power source that supplies a minimum of 16 volts ac at 20 volt amps when connected directly to a transformer plug in adapter or 30 volt amps when used with an internal doorbell.
I replaced the doorbell chime with a heath zenith 2735 from the approved list same issue.
Take a look at the voltage reading.
Select your ring video doorbell pro.
If the voltage reads as poor or very poor then it s likely that low power is the cause of your issue.
To check the voltage of your ring pro open the ring app select your ring pro and tap device health.
Replaces older and underpowered doorbell transformers for top performance with your ring video doorbell pro and internal doorbell.
I then replaced the transformer with a new 16v 30va transformer recommended for ring same issue.
Select your ring video doorbell pro.
We created a product the ohmkat video doorbell power supply to allow for installation of the ring pro without the need for doorbell wires the pro power kit or the pro power cable.
If it reads good or very good then your ring doorbell is receiving sufficient power and you ll have to find another cause for your issue.
Transformers compatible with ring pro smart doorbell.
16v 30va output powers your ring doorbell and internal doorbell with ease.
First the ring device will no longer charge.
My ring video doorbell 2 is buzzing non stop after working well for 6 months.
Drop in replacement for most doorbell transformers in north america.
By bypassing the doorbell transformer you should be able to eliminate the buzzing.
Second the indoor chime won t ring when someone hits the doorbell.
The internal mechanical doorbell works perfectly the ring does not.
Looking online there seem to be plenty of reports of people having trouble with buzzing chimes usually when they first connect the doorbell and sometimes after a month or two.
Simply connect the power supply wires to the back of the ring pro and plug it in.