Ring Security Solar Panel Not Working

The one you re using may be faulty or associated with a light switch.

Ring security solar panel not working.

Let me know how this goes. The panel is in a location that gets sun all day and the two batteries always stayed fully charged. Solar panel not charging my doorbell i have the same issue spent an hour on the phone with a ring rep on april 10th took a picture of the ring charger sent it to her. The leds will not light up if there is any light sun or bulb on them.

Click here to visit our contact us page for more options. Fully close and re open your app. Community support is available by phone 3am 11pm at 1 800 656 1918 or via chat 5am 9pm pdt. Ensure your camera s battery is 100 charged.

Check to make sure your stick up cam is powered on. If you have not already try unplugging and plugging the solar panels back in to the cams. Please make sure there is no dirt debris or leaves covering the panels as well as no debris near the adapter. As long as the battery is not draining quicker than a charge can apply the solar panel should certainly be working.

Press the button on the back of the spotlight cam and slide the mounting plate out of its slot. Thankfully the cam still works. Slide the mounting plate back into its slot on the back of the spotlight cam until it clicks into place. Keeping your solar security sign charged up.

She promised to send me a replacement. Also it appears the batteries will not charge if the switch is off so keep that in mind. The plastic connector cover had turned brittle and cracked which allowed moisture to get in and literally rusted the connector from the solar panel to the cam. How do you know if your solar panel is working.

For updated information see our response to covid 19. Your solar security sign is powered by sunlight and it needs a few hours of direct sunlight everyday in order for it to have enough power to light up at night. Defective product from ring though. If not try another outlet.

Due to the covid 19 crisis shipping carriers are seeing an increase in volume and your order may take an additional 24 48 hours to process. The solar panels are definitely getting enough light during the day. On the mounting plate pop the rubber weatherproofing plug out of its hole. If you ve checked the above and still are not receiving charge from the solar panel please try resetting your ring device by holding the setup button for 20 seconds.