Keep in mind the solar panel needs a few hours of direct sunlight per day to charge as expected.
Ring solar panel not charging.
They said per the logs it is charging but i see it dropping 7 8 battery everyday with only a few motion triggers per day it should be able to keep up.
Remove the center plug.
Also a high number of events may drain a battery quicker than a trickle charge can restore it.
The panel is in a location that gets sun all day and the two batteries always stayed fully charged.
Try charging the battery to 100 as well as checking the solar panel connection is clear of any debris and is securely connected to the cam.
Solar panel not charging my doorbell i have the same issue and have had it for several months.
Restart your router and run through the setup process again.
I purchased the outdoor ring security camera with built in spotlight and solar panel about six months ago and extra battery about 6 months ago.
I hope this helps.
If you ve checked the above and still are not receiving charge from the solar panel please try resetting your ring device by holding the setup button for 20 seconds.
After checking the connection if you find that it is still not showing as connected in the device health section please try resetting your ring device not the solar panel by pressing and holding the setup button for 20 seconds.
Fully close and re open your app.
Ensure your camera s battery is 100 charged.
Can i use the solar panel with my ring stick up cam.
Mount the spotlight cam.
Next check that the adapter is securely inserted and there is no debris in the area.
No solar panels are made to be used outdoors.
The cable connects to the camera with a weatherproof barrel connector.
If not try another outlet.
Ensure the position is strategic for several hours of direct sunlight each day and that there is no debris covering the panel.
No response from anyone who knows anything.
The one you re using may be faulty or associated with a light switch.
My panel is not a ring branded one so they did not want to replace it although i already had the company send me a new one initially thinking that was the issue but it was not.
Your device s battery should certainly remain charged or at least improve time between necessary charges.
Plug the snap ring barrel charging cable into the power connector on spotlight cam.
Check to make sure your stick up cam is powered on.
Route the charging cable from your solar panel into the power connector on spotlight cam.
Is the solar panel weather resistant.
Once complete fully charge your battery and monitor over time to see if a charge is applying.
The spotlight cam solar panel is specifically configured to work with spotlight cam battery.