Ice or frost in the freezer can be caused by one of three issues.
Samsung french door ice issues.
Certain models of french door samsung refrigerators come with built in ice makers.
The ice maker flap.
Samsung ice maker not working.
This video is to help anyone handle a common issue with samsung french door style fridges.
If your able to get it to reset and drop ice than we know that the heater and everything else is operating properly except the sensor.
Once it reaches 9 a heater comes on to melt the ice a little so it will slide out.
It is currently in mediation.
In addition to the social media complaints there is also a class action lawsuit filed in 2017 involving ice maker issues for certain samsung french door refrigerators.
The issue is ice builds up around the drain line and causing water to flow under the crisper tray.
An improperly closed door.
The ice won t drop untill the temp is 9 or less.
Icy issues to maximize ice cube production and promote even distribution in the ice bucket samsung recommends dispensing a few cubes of ice every six hours or so.
However the common thing here is that most of our units work ok for the first year or so then things go south quick where you find yourself having to defrost.
A proposed class action lawsuit filed back in february 2017 alleges these ice makers are defective and have caused substantial and sometimes costly problems for consumers.
Samsung is hit with a class action alleging a defect in the ice makers on its french door fridges can cause problems including fan noise and water leaks.
I agree anyone that owns a samsung refridgerator with a ice maker inside the refridgerator section will have ice maker problems from frosting up to the ice cube bucket freezing in place.
The suit says owners of the affected samsung fridges have dealt with among other troubles.
How to reset ice maker for samsung refrigerator french door.
Improper ventilation of the freezer.